18%
higher revenue
Customer story · Den Gyllene Räven
From chaos to complete solution
Den Gyllene Räven replaced five tools with one. One year on: 18% more revenue and staff who actually want to stick around.
The challenge
“We had POS from one vendor, bookings from another, payroll from a third. Half the day went to making systems talk to each other.” — Pontus Ryding, owner.
Background
A modern bistro with 90 seats — and five vendors
Den Gyllene Räven is a bistro in central Uppsala with a twelve-year history and 22 employees. Until 2024 the business ran on five separate tools: POS, bookings, staff, payroll and a homegrown Excel model for end-of-day. Every Friday a shift manager walked through cash variances by hand — three hours nobody enjoyed.
The switch
A month of prep, one evening of cutover
The rollout was simpler than the team expected. Caspeco’s onboarding team ran four workshops (menu, staff, reporting, integrations) and the cutover happened after close on a Sunday. The following service: 14% lower average service time.
One year with Caspeco
9%
lower payroll cost
87%
fewer booking errors
11%
fewer invoices
“You just tapped it and it went boom. Everything gets really simple when you have everything in one place.”
Pontus Ryding
Owner, Den Gyllene Räven
Owner, Den Gyllene Räven
Modules Den Gyllene Räven uses
- POS
- Bookings
- Staff
- Payroll
- Analytics
The result
More time on the guest. Less time in the system.
With a single tool for POS, bookings, staff and payroll, the Den Gyllene Räven team spends two fewer hours a day on admin. That time goes where it belongs — with the guest.
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